Help Hub

HYDROTECH INK

Our manufacturing plant produces 100 tones Per shift of over 1250 products.

FREQUENTLY ASKED QUESTIONS

What are the delivery times and costs?

All orders are processed within three business days. Orders placed after 2pm are processed the next business day.

Delivery times and costs are calculated at checkout.

How do l track my order?

You will receive a dispatch email when your order has been shipped. This email will also have a tracking link, so you can follow it until it reaches your door.

What form of payments do you accept?

We accept Visa, Mastercard, American Express, PayPal & Bank Transfers.

How do l arrange a return?

To arrange a return please contact our team at info@hydrotech.com.au

What is our return policy?

For any product return, please contact Hydrotech by phone or email to establish an initial contact and reasons for the return. This includes products that carry a manufacturer’s warranty. Most online purchases can be returned or exchanged within 14 days by mail. Any cost incurred by the consumer in sending return & exchange items due to change of mind will be borne by the consumer and a 25% re-stocking fee will apply.

However, please check your order when it arrives. Claims made for incorrect supply, short supply, items damaged in transit or any discrepancies with regards to an invoice must be made within two days of the delivery date.

Where is your paint made?

We are 100% Australian made. We make all our paint in our warehouse in Sydney.

OUR SERVICES

Private Label

Looking to start your own brand ? Hydrotech manufacture screen printing inks for clients throughout the Asia Pacific Region, contact one of our brand managers to find out more.

Become a Distributor

Looking to distribute Hydrotech Ink products instore or online. Our established presence in the market allows us to offer products at a very competitive price points.

Export

Our service is efficient and reliable. With regulatory expertise and leading export knowledge, we ensure that the correct product makes it to each customer, efficiently and to order expectation.